Support

Help with Opie Ventures apps and products

We reply to every message personally within two business days. Tell us which app or product you're asking about, the device and iOS version you're using, and what happened. A screenshot helps.

Common questions

How do I restore a purchase on a new device?

Sign in with the same Apple Account you used to buy, open the app, and tap Restore Purchases in the app's settings. Purchases are tied to your Apple Account, not your device.

How do I request a refund for an app purchase?

Apple handles all App Store payments and refunds. Go to reportaproblem.apple.com, sign in, and choose the purchase. If something in the app isn't working, email us too so we can fix it.

How do I cancel a subscription?

Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose the subscription to cancel. You keep access until the end of the current billing period.

Does the app collect my data?

Our apps collect as little as possible. See our privacy policy and the App Privacy section on each app's App Store page for details.

I bought a digital product or resale item and have a problem with my order.

Email us with your order number and the marketplace you bought from. We'll help directly, and any return or refund follows that marketplace's process.

Can I suggest a feature or report a bug?

Yes, please do. Email us with your idea or the steps that cause the problem. We read every message and use your feedback to plan updates.

Company

Opie Ventures LLC
Dalton City, Illinois, United States
megan@opieventures.com